Lead Great Virtual Meetings and Online Collaboration

Free Up Time with Excellent eMeetings and Tackle More Complex Issues 

15 Course Modules


Scripts & Materials

Why register for our program now?


You are now clear that work in the future will include virtual work in some way. You recognize the need for new facilitative leadership skills to lead your team well - whether virtually or face-to-face.


Once properly set-up for virtual work, productivity can be enhanced both at the individual and the organizational level.


You can aim for excellence in your virtual meetings, and make your new normal a culture of productive, focused and time-efficient meetings


You can leverage the capacities that the virtual environment confers like any time and any place parallel work;.


You want to stop re-inventing the wheel and use every good management practice at your disposal to systematize regular meetings so you and your team have more time to focus on top priorities of what needs to be done.


You are ready to apply the best practices for team meetings on a consistent basis and instil a culture of healthy virtual meetings.


You’ve seen and heard of the tremendous productivity and potential of businesses and organizations that have cracked the code of how to work together in a virtual environment. You believe your team too can learn to do more virtually than you did in-person.


You realize that this moment is an opportunity to take a quantum leap in your leadership, and you are ready to further develop your facilitation skill set so you can support your virtual group to reach for their high performance potential. 

Hi, I'm Myriam Laberge

My focus and passion for the past three decades has been facilitating groups to release their collective creativity, intelligence and wisdom so they can succeed at their unique missions and goals in the world.

My zone of genius as a professional facilitator has been to help my clients achieve their desired results through meaningful, respectful conversations and engagement in focused, productive, creative and inclusive meetings, sessions and other group gatherings.

For more than a decade, through the Masterful Facilitation Institute I founded, our team of experienced professional facilitators and educators has empowered meeting leaders from all organization sectors: business, government, education and community – to develop their confidence and skill to facilitate great meetings and session – every time and for any purpose, both in person and virtually.

Suddenly Remote

2020 has been a year of tremendous transformation for workplaces. In the spring, you – like millions of business leaders – suddenly became a remote group leader. The pandemic catapulted your group or organization into conducting much – if not all – of your work virtually.

Now, you realize that – for an indefinite time – your whole group may not be able to return fully to working on site. Or even with your team returning to work, many meetings are still happening virtually.

And something new has emerged: staff are recognizing certain benefits of working virtually. It's become clear to staff and to organizations, that much productive work can be done virtually and that the demand for the ability to work remotely has increased. What now seems much clearer is that the future will include virtual work somewhere along the continuum from all remote to hybrid workplaces with co-located and remote workers.

Where to Go from Here?

Looking ahead now, you know that your leadership attention needs to focus more strategically on how your group can succeed in this reality. For your team to excel in an online environment, you and your team can benefit from developing and honing your virtual meeting facilitation skills and online collaboration skills so that:

  • Your recurring meetings are effective and keep business rolling.
  • The expertise and creativity of your group members are engaged.
  • You can tackle more complex collaborative issues together innovatively; address emerging issues; dig deeper and revise goals and directions, key strategies, responsibilities; … and so much more.

Without requiring a physical meeting room for whiteboarding and using stickies.

Benefit from Masterful Facilitation Online School Courses

Every day, new technology tools and features are being introduced to support this new virtual workplace reality. But installing technology is only one part of the solution. Another vital part is knowing how to use it to effectively lead your virtual group to achieve success.   

That’s where we come in. Our mission at Masterful Facilitation Institute since 2008 has been to support meeting leaders like you to build their confidence and skills as effective facilitators so they can design and facilitate great meetings, collaborative group sessions and workshops – every time, for any purpose, whether face-to-face or virtually

We’ve transformed our face-to-face foundational courses for the virtual environment to help you develop two critical competencies:

  • improve the efficiency and results of your recurring meetings, and 
  • increase your ability and confidence to facilitate online collaborative work sessions.

You will acquire the strategies, tools, support and guidance to facilitate your virtual meetings with confidence.  Your work sessions will be more engaging, energizing and effective. Conversations and activities will result in higher performance for your team. And best of all, the virtual facilitation skills you acquire are transferable and applicable to face-to-face meetings.

Although virtual interaction is different from meeting in-person as it requires additional attention to the online environment, the good news is that many of the best practices for facilitating effective meetings and group work still apply.  You don’t have to be a professional facilitator to help your team collaborate and succeed online, but you will benefit greatly from learning and adopting the tools and practices of professional facilitators.

"The … facilitation course you delivered exceeded our expectations; the instructors were outstanding. Their professional and engaging approach and their wealth of knowledge helped make the course a tremendous learning experience.” Leslie Keen, Associate Dean of Teaching and Learning, Faculty of Science, University of Calgary

Facilitate for Greater Engagement and Higher Performance

With your enhanced facilitation skills (techniques, practices, methods and tools), you will be able to lead your virtual work groups through meetings and online working sessions with greater engagement and higher performance. In fact, you’ll be able to do more through virtual meetings and sessions than you achieved in person. We will show you:

What to do, How to do it, When and Why

Our program will help you feel empowered by enabling you to:

  • Ensure you have the right technology to support both your recurring meetings and online collaborative work sessions.
  • Prepare a solid plan for what to do before, at the start, during, and at the end of your virtual meetings for effective outcomes.
  • Engage your participants for maximum interactivity, full participation and collaboration.
  • Troubleshoot common problems.
  • Strategically harness the power of any time/any place (asynchronous) and live (synchronous) technology in your design of facilitated sessions to enable the divergent and convergent thinking required for innovative and aligned outcomes.
  • Leverage the power of collaborative process through the 5-Step Workshop Method.
  • Choose the right facilitation tools and techniques, and know when to adopt them for best outcomes as you move through the natural arc of any collaborative process.
  • Lead your virtual team through a High Performing Virtual Teamwork workshop.

Who Is This Course For?

If you are a meeting leader of a recently remote/distributed team, this program is for you.

If you are looking for insights, tips, practical methods and frameworks to enhance the quality and results of your virtual meetings, this program is for you.

Why you need to learn these facilitation skills NOW?

Pandemic restrictions are here to stay for a while. And organizations have found that many employees can work productively from home and travelling to meet is unnecessary.

Your team needs to address bigger, long-term issues through collaborative work sessions to solve problems, generate ideas and brainstorm innovative solutions, revise or develop strategy.

Increasingly, successful leaders need to know how to lead teams to succeed no matter where the team members are located (all remote, all co-located or a hybrid). 

The online facilitation skills you will learn are FULLY TRANSFERABLE to in-person meetings and working sessions.

How the Online Course Works

I want to lead recurring virtual meetings better.

Take the first 5 modules, Mastering eMeetings 101 (Option A).  This option will enhance your ability to lead your recurring virtual meetings with greater time-efficiency, effectiveness, engagement, energy and overall excellence. You can expect to invest between 1 to 2 hours per module to view videos, read downloadable materials, and complete exercises on your own time.

Note: Access for this and all other options is available for 1 full year from your sign-up date.

I want to lead recurring meetings better and have the frameworks, strategies and techniques to facilitate online collaborative sessions.

Take Mastering eMeetings 101 and Developing Your Facilitation Mindset and Skillset for Online Collaboration (Option B). The first half of the course is as described in Option A above. In addition, you will access 5 new modules covering how to facilitate online collaboration. Again, you can proceed through the course at your own page, and have 1 full year to complete it.

Delivered over 10 weeks via Masterful Facilitation’s Online School, the course will empower remote team leaders like you with a practical facilitation foundation.  You will learn how to facilitate positive and effective virtual group meetings as well as acquire the facilitation mindset and skillsets to tackle more complex work sessions.

You can expect to invest between 1 to 2 hours per module to view videos, read downloadable materials, and complete exercises. Between modules, if you choose to participate, you can explore topics and share experiences with your class cohort in the online forum on the Masterful Facilitation Online school site. Your Masterful Facilitation instructor may offer additional content as relevant to the issues posted, though the primary intention is rich co-learning and exchange

I want to lead recurring meetings better and have the frameworks, strategies and techniques to facilitate online collaborative sessions AND practise these under the guidance of a master facilitator by leading my own remote team through a 5-step collaborative workshop.

Take Mastering eMeetings 101, Developing Your Facilitation Mindset and Skillset for Online Collaboration, and Leading a 5-Step Workshop Method. (Option C - FULL PROGRAM). The first 10 modules are as described in Option B above.  As in the previous options, you may proceed through the content at your own pace, and have access to all 15-modules for a full year.

Unlike the previous options, these are Action Learning modules. This means that you are expected to facilitate a virtual workshop with your team: High Performing Virtual Teamwork. This is a real team-building workshop that you will facilitate with your virtual team!

The valuable benefit to you is the ability to practice your virtual facilitation skills and gain confidence and insight from doing so. The lasting benefit for your team is their alignment and agreement on ways to achieve and sustain high performance working virtually, and their experiential learning from going through the workshop together over time.

If you choose this option, then to fully benefit from the Action Learning practices, you will need to have completed Options A and B beforehand. The Action Learning modules are scheduled to be loaded starting January 6, 2021 and will proceed through mid-February.

Your success at facilitating the workshop with your virtual team is supported by our professional facilitators from the Masterful Facilitation Institute. You are encouraged to join the weekly Q&A live group coaching calls where you can ask any questions about the process you are facilitating, and interact with other students for rich co-learning and insights. Coaching sessions will be recorded.

If you have signed up for Option C, and for any reason were to be unable to participate in the calls, then you can elect to simply listen to the recorded sessions and/or participate in the following intake starting March 2021. Information on future intake dates will be provided once you register.

Action Learning is a proven best practice for truly acquiring new skills, achieving higher retention and lasting transferability. In the 5 Action Learning modules, you will receive all the facilitator scripts and detailed design materials to facilitate the workshop virtually. You will learn why, how and when to apply the specific collaboration techniques on what tech platforms. Note: You will require virtual whiteboard and sticky note functionality now readily available through Microsoft Teams and other popular platforms. Details will be provided with your registration.

You can expect to spend going through the Action Learning modules: 1-2 hours total before and after the work session to plan/prepare/follow through; plus the time to facilitate the ‘live’ sessions of 60 to 90 minutes in duration; plus the weekly 1 to 1.5 hours Q&A calls.


You can start with Option A and upgrade later if you change your mind and either immediately progress through the next Option, or depending on your timing, be added to the top of the wait list for the next intake.

Option A: Mastering eMeetings 101

Sign me up for 5 Modules!

$477 CAD (taxes incl.)

Sign up within 72 hours to save 10% - use coupon emtgs-101

Sign me up

Option B: Facilitation Skillset & Mindset

Sign me up for 10 modules!

$757 CAD (taxes incl.)

Sign up within 72 hours to save 15% - use coupon fac-iq-eq

Sign me up

Option C: Full Facilitation Program

Sign me up for all 15-modules!

$1,897 CAD taxes incl.)

Sign up within 72 hours to save 20% - use coupon full-2020

Course Modules: You Receive

Each module of the Option you sign up for will be loaded at the pace of 1 per week starting October 21st. You can proceed through Options A and B on the Masterful Facilitation Online School and complete each new module at your own convenience. Access is for 1 full year.

You receive:

  • Video presentations of the practical “what” and “how” of the specific lesson.
  • Downloadable written material so you can build your own reference handbook to refer back to time and again.
  • Detailed descriptions and demos of the specific tools and techniques.
  • Checklists, frameworks, roadmaps, and step by step instructions.
  • In Option C, you receive the script, materials, and timing that a Master Facilitator would use if they were facilitating the workshop for you. This will be like having your Professional Master Facilitator as your personal guide! These valuable detailed scripts and designs will enable you to personally facilitate each of 5 collaborative work sessions: what to say when, and how to facilitate a specific process.

Interactive and Live Opportunities

  • All Options offer you opportunities to interact through an online forum with other students enrolled on the Masterful Facilitation Online School, as you choose.
  • Option C also includes weekly live Q+A coaching sessions with our professional facilitator guides from the Masterful Facilitation Institute to answer any questions you have. Coaching sessions will be recorded.  

Course Outline and Objectives

Option A: Mastering eMeetings 101: Fine-Tuning Your Recurring Meetings for Excellence - 5 modules

The goal of Option A is to nip any timewasters in the bud so you can help your team succeed virtually with minimum wasted time, frustration, disengagement, overwhelm and uncertainty.

At the end of the five modules, you will be able to follow the Great Virtual Meeting Formula to ensure you have the right technology tools to communicate and collaborate; a solid structure for recurring virtual meetings; and the best facilitation techniques for focused and interactive process. And you also be able to:

  • Systematically structure your recurring meetings for optimal functioning, with standard formats and templates.
  • Plan and run all your live virtual meetings using the Great eMeeting Framework – what to do Before, at the Start, During, at the End and Throughout.
  • Attend to nurturing team connection and building your team in every live virtual meeting, through the best warm-ups that build your team over time.
  • Use best facilitation techniques to engage all participants, regardless of their learning and processing styles, so that even the quietest members can contribute.
  • Apply facilitation strategies to manage interactive group process during live meetings, to avoid potential pitfalls and keep your meetings on track and on time.

Option B: Developing Your Facilitation Mindset and Skillset for Online Collaboration – 10 modules.

Choose this option if you wish to enhance your current facilitation IQ and EQ in addition to leading better recurring meetings.

You'll continue in all your virtual meetings to strive for efficient, engaging, energizing and generally excellent results that free you up! Additionally, at the end of the 10 modules you will be able to:

  • Discern when to apply your management skills to control and direct remote work, and when to exert your facilitative leadership skills to enable excellence in others. You’ll recognize how facilitation skills are a mission critical competency of virtual group leadership.
  • Attend to both the process and the content of how a collaborative session must unfold for full engagement, creativity and results.
  • Facilitate group conversations with greater with ease, applying what good facilitators ALWAYS do to lead to any desired meeting outcome.
  • Skilfully ask good questions to stimulate thinking, spur further dialogue, gain involvement, solicit reactions, involve quieter participants, probe more deeply, test assumptions and seek consensus.
  • Support your remote group to do its best thinking, encourage full participation, promote mutual understanding, foster inclusive solutions and cultivate alignment and ownership for results.
  • Leverage the potential of asynchronous pre- and post-work to facilitate the divergent and convergent arc that any collaborative conversation must go through, so you can design your eSessions accordingly,
  • Recognize how the participant mindset evolves through most collaborative work, and see it applied through a high-level overview in a generic 5-Step Workshop Method.

At the end of the 10 modules, you will be able to view collaborative work sessions from the mindset of a Professional Facilitator.  You’ll be more aware of the guiding principles and frameworks that guide how best to design a working session, and know the best practices for leading any conversation for maximum engagement and interaction. 

These practices go much beyond what you learned in the first 5 modules of Mastering eMeetings 101You’ll know how to ensure maximum collective learning and engagement from virtual participants - essential conditions for collaboration and alignment. 

Option C: Leading Great Virtual Meetings and Online Collaboration for High Performance -15 modules

This Option comprises our full program for facilitating great virtual meetings and online collaborative work sessions.

Step by step, through the five Action Learning modules, you will learn exactly how to facilitate a 5-step workshop online.

You will learn what core tools to use, in what timing; following what script and leading what participant pre- and post-exercises, as well as during live work.

The detailed process methodology you will gain is the 5-Step Workshop Method as applied to High Performing Virtual Teamwork. Having gained an overview of the generic method in the last module of Option B, here you will delve into the five consecutive collaborative working sessions involving: defining your focus; analyzing the situation; generating new directions and goals; evaluating options to decide; and planning for results.

The great benefit is that once you have this straight-forward generic approach under your belt, you will be able to easily lead your virtual (and any in-person) group to address any number of the most common future needs for collaborative group work such as:

  • Resolve most issues or problems
  • Creatively exploit new opportunities for innovation
  • Set new goals and directions
  • Improve simple processes
  • Plan and implement projects and action plans.

You’ll learn the recommended interactive tools and how to facilitate them virtually to help your group achieve the desired results of each working session.

You’ll be clear on the input and output relationship between each session, how the product from one is the input into the next, and so on to the completion of the workshop.

The modules will guide you through how to get started to ready your all remote or hybrid group for online collaboration. You’ll receive the session designs and the resources including the script and participant materials and exercises to lead this type of collaborative session. Each working session will have pre- and post-work, as well as a facilitated live segment.

The Action Learning aspect of this course expects that, each week, you will facilitate one of the 5 online collaborative session with your remote work group so that you can practise planning each kind of session. We will support you to succeed in this with live weekly Q&A group sessions.

The additional value beyond assisting you as leader to anchor new skills fast, is that your virtual group will learn along with you, and a culture of co-learning and engagement will be fostered – both fuel to successful collaboration of any kind.

Option A: Mastering eMeetings 101

Sign me up for 5 Modules!

$477 CAD (taxes incl.)

Sign up within 72 hours to save 10% - use coupon emtgs-101

Option B: Facilitation Skillset & Mindset

Sign me up for 10 modules!

$757 CAD (taxes incl.)

Sign up within 72 hours to save 15% - use coupon fac-iq-eq

Option C: Full Facilitation Program

Sign me up for all 15-modules!

$1,897 CAD taxes incl.)

Sign up within 72 hours to save 20% - use coupon full-2020

Group Registrations

Organizational clients may arrange for customized delivery schedules starting January 2021 for in-house groups to go through this training together. Group savings rates apply to any Option. Additionally, groups who register at the same time from an organization or association can benefit from savings as follows:

Group Savings Rates

  • 3-5 people – 30% savings
  • 6-11 people – 40% savings
  • 12 + people – 50% savings

Note: Group savings not valid with any other offer. Click here to discuss.

"I cannot speak highly enough of the Masterful Facilitation Institute! The Institute is, in my view, … a leader in facilitation training! The instructors are very skilled and exceeded my expectations in delivering training to our organization. The course content was practical and inspired application of the skills… I would absolutely recommend the Masterful Facilitation Institute to everyone wanting to develop practical & effective facilitation skills." -- Kim Hannah, Public Involvement Consultant, Health Canada.

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Our Guarantee

We are in the business of creating courses that create results.

If, for any reason, you are not thrilled with the content and the potential impact this course will have on your ability to lead great virtual meetings after you’ve completed the first 3 modules, send us an email. We will refund 100% of your payment within 30 days, no questions asked

"I would 100% recommend this facilitation program [Masterful Facilitation Institute foundational course “The Confident Facilitator”]. If you want to learn or hone a process for facilitation from the experts, this is it!" -- L.C., Participant, The Confident Facilitator

Supercharge Your Facilitation Skills! Online School Opens October 21, 2020

Masterful Facilitation Online has opened registration for its courses. Your Lead Great Virtual Meetings and Online Collaboration experience starts immediately when you select the option you prefer. Once you select it, you’ll be taken to our secure checkout.

After your registration is complete, you’ll be sent an email receipt. Your login information will be sent to the email you provide during your registration.

  • Your first Welcome and Get Started modules will be loaded in your portal on October 19th. These will allow you to become familiar with our online school, so you can start planning when you will complete each module.  
  • Modules will be released weekly starting October 21st with a two-week pause mid-December commencing and resuming in the first week of January 2021.
View All Course Options on Masterful Facilitation Online School

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If you have a question, please send us a quick email.